Playacar Palace Hotel 5*

  • Wi-Fi
  • Valet parking
  • 24-hour reception
  • Outdoor swimming pool
  • Beach access

Situated in the Playacar Fase I district of Playa del Carmen, the fantastic 5-star Playacar Palace hotel is overlooking the Caribbean Sea and features a currency exchange and a cash machine. Located merely 1.4 km from such shopping venues as Quinta Alegria Shopping Mall, the family hotel has 208 rooms within walking distance of a ferry port.

Some of the comfortable rooms of the fantastic accommodation face the garden, and comprise an adjoining terrace and a balcony. Guests can also use a Jacuzzi bath and a sauna, along with such amenities as hairdryers and a shower cap.

Such facilities as a sunbathing terrace and spa therapy are available for a surcharge. This Playa del Carmen hotel includes a fitness club, a wellness centre and a spa lounge to ensure guests maximum relaxation. The Playacar Palace is a perfect place to practise diving, tennis, and billiards. A steam room, a hot tub, and sauna facilities, along with aromatherapy, reflexology, and pedicure, are provided to ensure a perfect stay. Business travellers are welcome to use a business centre offered on site.

Breakfast is served in the restaurant. The à la carte Cafe DEL MAR restaurant in the Playacar Palace Playa del Carmen offers dishes for lunch. The restaurant at this Playa del Carmen property has international menu. Boasting exquisite views of the pool, the pool bar will set you up nicely for enjoying your stay.

Enclosed by an entertainment venue and a bar, the luxurious accommodation is relatively close to 3D Museum of Wonders. Guests can visit Portal Maya, which is merely 6 minutes' walk away, and Xcaret which is approximately 7 km from the beachfront Playacar Palace Playa del Carmen. The smoke-free property is also within walking distance of Xcaret Park. Playacar Palace hotel is situated just a short stroll from Martina Beach Club, while ADO Tourist Terminal bus station lies nearly 10 minutes' walk away. For those travelling from afar, Aeropuerto de Playa del Carmen airport is 5 minutes' drive away.

    How to reach hotel

    Airports

    Aeropuerto de Playa del Carmen
    500 m

    Facilities

    Internet

    • Wi-Fi

    Parking options

    • Parking
    • Valet parking

    Shuttle

    • Paid airport shuttle

    Activities

    • Fitness centre
    • Diving
    • Billiard tables

    Property services

    • Safe deposit box
    • 24-hour reception
    • 24-hour security
    • Luggage storage
    • Currency exchange
    • Barber shop
    • Room service
    • Housekeeping
    • Car hire
    • Laundry
    • Dry cleaning
    • Tours/Ticket assistance

    Dining options

    • In-room breakfast
    • Restaurant
    • Snack bar
    • Bar/ Lounge area
    • Special diet menus

    Business facilities

    • Business centre
    • Meeting/ Banquet facilities
    • Fax/Photocopying

    For kids

    • Babysitting/Child services
    • Board games
    • Children's menu
    • Children's play area
    • Kids club

    Recreation

    • Outdoor swimming pool
    • Beach access
    • Beach umbrellas
    • Sun loungers
    • Entertainment
    • Sun terrace
    • Leisure/ TV room
    • Spa & wellness centre
    • Solarium
    • Jacuzzi
    • Pedicure
    • Manicure
    • Beauty treatment
    • Massage
    • Open-air bath
    • Public Bath
    • Make up services

    For disabled guests

    • Rooms/ Facilities for disabled

    In the rooms

    • Air conditioning
    • Heating
    • Mini-bar
    • Tea and coffee facilities
    • Ironing facilities

    In the bathroom

    • Free toiletries

    Devices

    • Flat-screen TV
    • AM/FM alarm clock

    General facilities

    • Non-smoking rooms
    • Lift
    • ATM/Cash machine
    • Smoke detectors
    • Fire extinguishers

    Pets

    • No pets allowed !

    Important information

    Check-in: from 15:00 until 23:59
    Check-out: until 12:00
    • Extra beds info
    • There is no capacity for extra beds in a room.

    Location

    Map
    Nearby

    Airports

    Aeropuerto de Playa del Carmen
    500 m

    Attractions nearby

    Restaurants nearby

    Gallery

    Reviews

    Here you can find verified reviews our users posted on this website

    Write a review

    Fred

    2023-07-15

    9/10

    The hotel is perfectly located adjacent to 5th Avenue where everything is happening. We enjoyed strolling down the beach and exploring the vibrant streets filled with shops, bars, and restaurants. The service at the hotel was exceptional, with friendly and attentive staff. The room was comfortable and clean, with a spacious bathroom. The breakfast spread was delicious, offering a variety of options to suit different tastes. We also enjoyed the stunning view from our room, overlooking the turquoise ocean. The hotel facilities, such as the spa and beach volleyball, added to the overall enjoyable experience.

    We found the variety of food options at the on-site restaurants to be limited.

    David

    2023-06-07

    7/10

    the staff went above and beyond to provide exceptional service, making me feel like royalty throughout my stay. the exclusive amenities, such as the spa and wellness center, indoor and outdoor swimming pools, and jacuzzi, added an extra touch of luxury to my vacation. the beach access was convenient, and the sun terrace with comfortable sun loungers provided a perfect spot to relax and enjoy the beautiful surroundings.

    While my overall experience at this hotel was outstanding, I did encounter one minor issue. There were a few instances where I found that some of the services, such as the availability of washcloths and beach towels, were inconsistent.

    Jack

    2023-05-09

    10/10

    Clean facilities, friendly staff, excellent maintenance, and good location. Surprisingly hardworking and polite employees. Kid-friendly atmosphere.

    Billy

    2023-03-30

    10/10

    Clean facilities, well-maintained, polite staff, hard workers, kid-friendly, top-notch alcohol.

    Leroy

    2023-02-18

    9/10

    Excellent service and polite staff. Clean facilities and well-maintained. Kids friendly atmosphere. Good location and friendly staff. Top quality alcohol served. Super friendly staff and great location. Chinese restaurant and soft beds

    Absolutely nothing

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